In the Mastering Training Design program, we explore the differences in how learners process information. When we “watch”, we make sense of new information through reflection. We ponder the meaning and listen to our inner voice. When we “do”, we make sense of new information through action. We take action and move out into the real world. Some of us prefer to linger in watching and some of us prefer to move quickly to doing.
The trainer’s role is to guide the learner through this movement from inner reflection to outward action. The 4MAT model outlines specific steps that address what the trainer does and what the learner does to create this movement.
Here’s a quick 4MAT video I created in response to questions our last group of trainers posed about how to address watching and doing in training design:
Last week, I facilitated our Mastering Training Design course. In this 4MAT train the trainer workshop, one of the things we explore is the difference between sharing information from an experiential (feeling) place versus a thinking (intellectual) place.
By the second day of this course, participants are digging in and developing their own training designs using the 4Mat 8-step model. Before we work on the real-world course content that participants bring with them, we ask the trainers in our workshop to create a training design on one of two community awareness topic: “be physically active” or “quit smoking”. I am amazed at how quickly trainers can move into designing truly experiential learning. Designing experiential learning involves much more than adding activities. It is the art of eliciting and, sometimes creating, powerful personal experiences in the learner.
I discovered a video created by the Sussex Safer Roads Project on Nancy Duarte’s blog. The commercial is a powerful example of how an experience can be created in seconds. When I watched the video on my living room couch, my 6-year old asked “What’s wrong, Mommy?” You should know that I can be moved by a good dog food commercial. Emotional reaction is not uncommon in my living room. Even knowing this, I was surprised by the universal reaction of the trainers in the room.
Before you watch the video, take a look at the slide presentation below that I found on www.slideshare.net. This is a typical way that any trainer might approach this subject from a “thinking” place. Then, watch the video and experience what information sharing feels like from a experiential/feeling place.