What have you discovered lately that has positively impacted the experiences you design and deliver?
VM: For me it’s all about connecting with people in a deeper and more meaningful way, whether that is in the design or the delivery process. In our world, it’s all about being able to duplicate success behavior. So, I spend a lot of time thinking about how I can connect people to the big ideas in a compelling way. If we are going to get people to do something differently, we absolutely have to begin with getting them to think differently. I am the champion of a great Q1 (editor note: 4MAT Connect Step-the first step in the 4MAT Cycle).
What are you working on? How are you using 4MAT in this work?
VM: I am always working on evolving our training content addressing both the technical aspect of haircolor training and the coaching skills required to improve results. We are also getting ready to add curriculum in hairstyling. In our work, we work side by side with leaders and managers who are learning 4MAT as a model for engagement and a system for coaching. I love their “ah-ha’s.” The moment when they get that their ability to lead and coach success behavior is the key to their team’s dramatically improved performance.
What’s your favorite quote? Why?
VM: “Things are only impossible until they are not.” – Jean-Luc Picard. Why? It’s everything!
What are you consuming (eating, reading, buying, taking in) these days?
VM: Anything organic, whole, as clean as possible for food and lots of vitamins. I am hooked on Dr. Saul’s work and the power of vitamins. My business partner has a huge appetite for music and has recently been playing music based on African tribal chants – which I am loving. I have two books going right now, one I received as a “must read” from my writer friend and the other (I hate to admit this), Shades of Grey. My rationale is that anything making that kind of impact is worth understanding.
What do you think that we all should be paying more attention to?
VM: That still, small voice.
What’s rocking your world today?
VM: Well…I went to a small piano recital. The 18-year-old pianist that closed the recital did Rhapsody in Blue. It was nothing short of astounding. He’s 18, going to medical school on a full ride scholarship, sports champion and an amazingly gifted pianist. The music was heady. Even more so, an 18 year old playing with everything he’s got. Bringing everything to the game – whether 8, 18, or 80 rocks my world everyday.